Category: Canada

CA Middle East / Africa

Middle East / Africa.

Delivering turnkey security, IT infrastructure, and AV solutions in the Middle East and Africa.

We bring over 20+ years of regional experience, delivering end-to-end technology integration solutions led by one of the largest on-the-ground, certified technical workforces. We serve a wide range of industries in both the government and private sectors.

United Arab Emirates.

 

Iraq.

 

Saudi Arabia.

 

South Africa.

 

Where engineering meets service excellence.

Global systems integrator. Local partner of choice.

For more than two decades, Convergint MEA has combined technical excellence with a culture of service to deliver trusted integration solutions across security, IT, and audiovisual domains. Our teams work hand in hand with governments, developers, and enterprises to build connected, resilient environments that protect people and empower performance. With every project, we bring the strength of global expertise, and the commitment of local engineers. dedicated to being our customers’ best service provider.

Proof in the numbers.


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Offices in the Middle East.

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Experts in the Middle East.

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Global technology partners.

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Certifications and licenses.

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Global locations.

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Installations.

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Colleagues worldwide.

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Global certifications.

How we deliver.

Design & analysis.

At Convergint, our leaders share a common purpose: to put people first while driving thought leadership that helps our customers stay safe, connected, and prepared for the future. Grounded in our Values & Beliefs and driven by a strong, service-oriented culture, this team of executives brings decades of experience and a shared commitment to guiding colleagues and customers with integrity, care, and vision.

Implementation & integration.

Our in-house teams oversee all stages of delivery, including system installation, platform integration, IT and network systems, AV solutions, and supporting civil and MEP works, ensuring seamless coordination from start to finish.

Testing & handover.

Every system is rigorously tested and quality-checked before handover. We provide user training and documentation to ensure smooth transition to live operations.

Engineering support.

We provide SLA-backed maintenance, performance reviews, and 24/7 support to keep every system running at peak performance, with ongoing optimization and technical expertise throughout its lifecycle.

CA Europe

Europe.

Integrated security, safety, and technology solutions across Europe.

Convergint supports organizations across Europe with technology-enabled security and safety solutions that protect people, assets, and reputations. By combining deep regional expertise with consistent global delivery standards, we help customers modernize environments, manage risk, and scale with confidence across diverse regulatory and operational landscapes.

Belgium.

 

France.

 

Germany.

 

Netherlands.

 

Poland.

 

Romania.

 

Spain.

 

Sweden.

 

Switzerland.

 

United Kingdom.

 

Where technical expertise meets service excellence.

Global systems integrator. Local partner of choice.

Across Europe, Convergint partners with key stakeholders to design and deliver integrated systems that enhance safety, resilience, and operational performance. Our teams understand the complexity of operating across multiple countries, standards, and compliance frameworks and bring a disciplined, repeatable approach to every engagement.

By pairing regional delivery expertise with a globally consistent integration model, we help organizations align technology investments to business outcomes while maintaining flexibility for local requirements. At every stage, our focus remains the same: to be our customers’ best service provider.

Proof in the numbers.


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Offices in Europe.

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Experts in Europe.

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Global technology partners.

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Certifications and licenses.

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Global locations.

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Installations.

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Colleagues worldwide.

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Global certifications.

How we deliver.

Design & analysis.

We begin by understanding regional operating environments, regulatory requirements, and stakeholder priorities. Our teams develop practical, scalable roadmaps that balance innovation with compliance and operational continuity.

Implementation & integration.

Convergint applies standardized delivery methodologies, tailored for local execution, to ensure consistent outcomes across borders without compromising regional requirements.

Testing & handover.

All systems undergo rigorous testing and validation prior to handover. We provide structured commissioning, documentation, and training to support smooth operational adoption.

Managed services & ongoing optimization.

Following deployment, we support customers through service programs designed to maintain performance, reduce risk, and continuously optimize systems as organizations grow and evolve.

CA Latin America

Latin America.

Integrated security, safety, and technology solutions across Latin America.

Convergint supports organizations across Latin America with technology-enabled security and safety solutions designed to protect people, infrastructure, and reputations. By combining regional expertise with global delivery standards, we help customers modernize environments, manage risk, and operate with confidence in complex and evolving markets.

Brazil.

 

Chile.

 

Colombia.

 

Costa Rica.

 

Mexico.

 

Paraguay.

 

Peru.

 

Where technical expertise meets service excellence.

Global systems integrator. Local partner of choice.

Across Latin America, Convergint partners with security, IT, and facilities leaders to design and deliver integrated systems that improve safety, resilience, and operational performance. Our approach balances regional delivery knowledge with the consistency of a global integration platform—ensuring projects are executed to the same standards, regardless of geography.

We support organizations navigating regulatory complexity, infrastructure growth, and modernization initiatives by aligning technology strategy to real-world business outcomes. At every stage, our focus remains the same: to be our customers’ best service provider.

Proof in the numbers.


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Offices in Latin America.

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Experts in Latin America.

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Global technology partners.

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Certifications and licenses.

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Global locations.

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Installations.

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Colleagues worldwide.

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Global certifications.

How we deliver.

Design & analysis.

We collaborate with regional stakeholders to understand operational requirements, risk profiles, and compliance considerations. Our teams translate those insights into scalable technology roadmaps that align with business priorities.

Implementation & integration.

Convergint delivers integrated security, life safety, and building systems using standardized methodologies tailored to local conditions. This ensures predictable outcomes while respecting regional regulations and site-specific needs.

Testing & handover.

Systems are fully tested and validated prior to handover. We provide documentation, training, and commissioning support to ensure long-term performance and user confidence.

Managed services & ongoing optimization.

Post-deployment, we support customers through service programs that help maintain uptime, improve system performance, and adapt environments as operational needs evolve.

CA North America

North America.

Delivering integrated security, safety, and technology solutions across the U.S. and Canada.

Convergint helps organizations across North America protect people, assets, and reputations with technology-enabled security and safety solutions. With deep regional coverage and teams embedded in local communities, we bring enterprise-scale integration, consistent delivery standards, and service-first execution to every engagement.

United States.

 

Canada.

 

Where technical expertise meets service excellence.

Global systems integrator. Local partner of choice.

Across North America, Convergint brings together technical depth, delivery discipline, and a service-first culture to help customers modernize security and safety while improving day-to-day operations. We work alongside security, IT, and facilities leaders to design connected environments that strengthen resilience, support compliance, and scale with the business.

From multi-site enterprises to critical infrastructure, our teams show up with the consistency of a global platform and the accountability of local field delivery, focused on being our customers’ best service provider.

Proof in the numbers.


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Offices in North America.

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Experts in North America.

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Global technology partners.

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Certifications and licenses.

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Global locations.

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Installations.

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Colleagues worldwide.

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Global certifications.

How we deliver.

Design & analysis.

We start by aligning stakeholders on risk posture, operational requirements, compliance expectations, and future scalability. Our teams translate those inputs into practical roadmaps that modernize environments without disrupting the business.

Implementation & integration.

Convergint teams deliver end-to-end installation and integration across access control, fire and life safety, advanced detection monitoring. We coordinate execution across sites, systems, and partners to ensure consistent outcomes and a clean transition to operations.

Testing & handover.

Every system is validated before go-live with documented testing, commissioning support, and user training. We help ensure owners have the visibility, controls, and confidence to run the environment day one.

Managed services & ongoing optimization.

After deployment, we support performance through service programs designed to maintain uptime, reduce risk, and continually improve how systems operate, scale, and deliver value.

CA Where We Operate

Global reach, local commitment.

Convergint operates in hundreds of locations worldwide, united by one purpose; to be our customers’ best service provider. Our strength lies in local expertise backed by global scale. Whether you’re securing a single facility or managing enterprise operations across continents, our teams deliver consistent quality, shared values, and a personal commitment to your success.

Global map.

At Convergint, “local” means more than proximity, it means partnership. Our colleagues live and work in the same communities as the customers they serve, offering insight into local regulations, infrastructure, and industry nuances. Supported by our global network, every engagement combines local accountability with the resources of a world-class integrator.

North America locations

 

Latin America locations

 

Europe locations

 

Middle East locations

 

Asia Pacific locations

 

CA Our Perspective

Insights that inspire progress.

We see security as more than protection. It's a catalyst for innovation, connection, and resilience. Our perspective is built on experience from the field, insights from our global experts, and a shared belief that technology should serve people, not replace them.

Through thought leadership, industry research, and executive commentary, we bring forward ideas that help organizations navigate change, anticipate risk, and turn possibility into progress.

Thought leadership that shapes the future.

From the front lines to the boardroom.

Across industries and continents, our leaders and subject matter experts share lessons learned from real-world deployments, including how organizations are modernizing security, and aligning safety strategies with business goals.

Featured insights.

Exploring ideas shaping the evolution of security.

Our latest thought leadership campaigns examine how innovation, interoperability, and human insight are redefining enterprise security and operational resilience. Each focus area includes research-backed insights, customer stories, and executive perspectives that show how technology can create impact at scale.

Man on laptop in server room

Cloud modernization.

Enterprises are rethinking their infrastructure to balance flexibility, scalability, and compliance. Convergint’s experts explore how hybrid and cloud-first strategies help organizations modernize without compromise, connecting systems, teams, and data under one secure platform.

Discover how a unified cloud approach enhances visibility, reduces complexity, and enables real-time decision-making across global operations.

Early detection in every environment.

Evolution of authentication.

Identity is becoming the new front line of security. With digital credentials, organizations can simplify access, connect every site, and strengthen trust across the enterprise.​ Convergint delivers solutions that evolve with your business, uniting physical and digital identity into one seamless, scalable experience.

Learn how authentication is evolving from hardware-based credentials to intelligent identity ecosystems that unify physical and digital access control.

CA Technology Partners

Global expertise. Local commitment. Purpose in every partnership.

Convergint’s partner ecosystem is designed with one purpose: deliver the right technology, every time, through relationships built on trust, independence, and shared accountability. Our global scale, service excellence, and values-driven culture give us a unique advantage. We collaborate with leading technology manufacturers and distributors to bring customers greater reliability, stronger support, and access to innovation at speed and at scale.

Independent by design. Customer driven by choice.

We are product-agnostic, selecting technologies based on what each customer requires. With a broad and diverse ecosystem of trusted partners, we design objective, outcome-driven solutions free from bias or exclusivity. This ensures you get the technology that fits your environment, not a predetermined stack.

Global scale. Real-world value.

Our size and reputation allow us to negotiate best-in-class commercial terms, secure prioritized partner support, and reduce project risk across complex environments. Customers benefit directly through better pricing, faster issue resolution, and consistent performance whether you operate in one location or across hundreds.

Collaboration that accelerates innovation.

We work hand-in-hand with manufacturers crafting modern solutions built for the future. This close alignment gives customers early access to new capabilities, increased roadmap visibility, and a unified approach to solving complex challenges across security, operations, and enterprise technology environments.

History built on partnership.

Since our founding in 2001, partnerships have been central to how we serve customers.

We’ve grown into a global organization by building relationships rooted in accountability, transparency, and shared success. Today, our ecosystem includes leading manufacturers, distribution partners, and emerging innovators, each selected to help us deliver consistent, high-performing systems across every industry we serve.

Principles shaping a global partner ecosystem.

Leadership.

Our executive team fosters a partner strategy centered on customer outcomes. They strengthen alignment with manufacturers worldwide to secure better terms, faster support, and access to emerging innovation ensuring we remain our customers’ best service provider at every location we serve.

Governance.

We bring oversight needed to scale responsibly, maintain independence, and keep our partner ecosystem grounded in our values. Our leadership ensures every partnership is structured to deliver measurable results and improved efficiency, reliability, and long-term value for customers across the globe.

Performance.

We reinforce the standards, testing, and alignment required to deliver interoperable, high-performing systems across our partner ecosystem. Our work supports predictable integration, reduced risk, and stronger performance across complex environments.

Our certifications
& credentials.

Built on trust, accountability, and rigorous standards.

Customers depend on us to deliver safe, compliant, and reliable systems. Our global certifications reflect our commitment to quality and integrity across every deployment. These standards also reinforce confidence within our partner ecosystem, ensuring strong governance, predictable outcomes, and the highest level of safety and performance across our global footprint.

Our trusted partners.

Our ecosystem includes the industry’s most respected manufacturers and distributors; organizations that share our values, commitment to service, and focus on customer outcomes.

Through collaborative programs and long-standing relationships, we deliver integrated technology, consistent global support, and scalable solutions that meet the evolving needs of today’s enterprise.

CA Our Approach

Integration with intention.

We believe great outcomes start with great understanding. Every engagement begins with listening to your challenges, your vision, and your definition of success. Our approach transforms that insight into strategy, designing intelligent, scalable systems that evolve alongside your organization.

Our approach balances innovation with practicality, pairing world-class technology with real-world outcomes. The systems and solutions we deliver are built to help simplify complexity, reduce risk, and create long-term value for the people and operations that depend on it.

How we work.

Collaborative. Transparent. Measurable.

We align stakeholders, evaluate risks, and weigh modernization priorities to design systems that strengthen security and operations. From installation through continuous improvement, we ensure your environment stays resilient and future-ready.

Our approach.

Intelligent security and safety solutions designed for your unique risk, operations, and growth needs.

Design.

Listening first to design with purpose.

We begin with a clear assessment of your environment, how your teams work, where your risks sit, and what your operations need to perform better. From there, our consultants design integrated solutions that bring access, video, life safety, and automation together in a cohesive, intelligence-driven architecture. We focus on interoperability and scalability from the start, ensuring every system can grow with your organization.

Delivery.

Consistency in every phase.

Backed by deep insight into the risk landscape and strong partnerships with every leading technology provider, we design and deliver systems that anticipate where the industry is headed. From planning to deployment, our certified teams manage installation with safety, efficiency, and full compliance. With local leadership and global oversight, you get consistent quality, fast delivery, and long-term stability across every site.

Service.

Sustaining value beyond installation.

Our work continues long after your system goes live. Through managed services, remote monitoring, and ongoing assessments, we continually evaluate performance, resolve issues early, and optimize your environment as risks and technologies evolve. With proactive maintenance, software updates, and regular health checks, we keep your systems compliant, resilient, and ready for what’s next.

Multi-layered protection,
built for real-world risk.

Security and safety work best when every layer works together.

Effective protection requires more than any single system, partner, or technology. Convergint provides one essential layer within a comprehensive, multi-layered security approach. We support the broader people, processes, and controls that every organization must establish to ensure its own resilience. Our role is to help strengthen your overall security posture by delivering integrated solutions that enhance visibility, accelerate response, and support operational continuity.

People.

Your workforce, security teams, and operational leaders form the foundation of your protection strategy. Convergint adds a crucial layer of expertise; certified technicians, program managers, and support specialists who can help enhance internal capabilities, align stakeholders, and help ensure consistent execution across complex environments.

Processes.

Convergint brings an added layer of disciplined methodology, from standardized implementation frameworks to lifecycle management practices that can help reinforce your internal processes and keep systems optimized for evolving risks.

Technology.

Existing technologies and investments shape the core of your security ecosystem. Convergint contributes an additional layer of integration expertise including interoperable systems across access control, video, detection, analytics, and cloud platforms designed to connect and strengthen the technology you already rely on.

Important notice on security & safety.

Effective security and safety is a multi-layered approach involving people, processes, and technologies. Convergint-provided products and services are only one part of this approach, will not detect or prevent all threats or solve every risk, and should not be your sole method of security or safety. Please see the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” documentation, available at convergint.com/terms, prior to using a Convergint-installed system.

Regulatory notice.

Information related to regulatory requirements is for informational purposes only and does not constitute legal advice. Consult with your legal or compliance team to develop a plan aligned to your specific obligations.

CA How We Do It

Built on service, driven by expertise and delivered with purpose.

At Convergint, how we do business is just as important as what we deliver.

Our approach is rooted in partnership, powered by technology, and guided by a culture of service that extends across every project and every region. From design to deployment, our teams are unified by a single goal: to help enable smarter, safer, and more resilient operations for the customers and communities we serve.

Global scale with local accountability.

Our process blends technical expertise, certified field delivery, and a commitment to continuous improvement, delivering seamless integration that empowers organizations to operate with confidence, everywhere we work.

Our approach.

Integration with intention.

We believe great outcomes start with great understanding.

Learn more

Technology partners.

Collaboration that builds what’s next.

Trusted partners. Interoperable ecosystems. Built to evolve.

Learn more

Our perspective.

Insights that inspire progress.

Real-world insight to help leaders stay ahead of risk and change.

Learn more

Field delivery.

One standard of excellence.

Each Convergint Technology Center operates with local leadership, certified field teams, and deep regional knowledge, supported by proven delivery frameworks and global oversight. From targeted upgrades to enterprise-scale rollouts, we deliver predictable outcomes without sacrificing the personalized service our customers.

Expertise you can trust.

Certified across every system standard.

Convergint technicians maintain certifications across leading platforms and regulatory frameworks and participate in continuous training to stay current, compliant, and prepared. This commitment to learning ensures consistent quality, safe execution, and confidence at every stage of delivery.

CA Retail

Integrated retail security systems for stores, luxury boutiques, and multi-site portfolios.

Convergint enables retailers to protect customers, staff, merchandise, and high-value assets across storefronts, distribution centers, and large retail portfolios. We design and deploy technology, including retail security systems, store surveillance solutions, loss-prevention analytics, and omnichannel monitoring, that helps reduce shrink, enhances safety, protects brand equity, and supports a seamless, high-quality customer experience.

Securing the environments where customers shop and brands thrive.

Retailers face rising safety risks, escalating Organized Retail Crime (ORC), workforce turnover, supply chain complexity, and expanding expectations for frictionless customer experience. With diverse physical spaces - sales floors, stockrooms, luxury showrooms, loading docks, and distribution hubs - retailers need systems that protect merchandise, brand reputation, and facilitate operational continuity across the entire omnichannel footprint.

Our retail expertise spans integrated security solutions for loss prevention and brand equity:

Warehouse packaging

Big-Box & National Retailers

Retail security systems that integrate surveillance, storewide access control, loss-prevention analytics, self-checkout oversight, and real-time incident response across large footprints.

Luxury watches

Luxury Retail & Flagship Boutiques

High-assurance access control, elevated surveillance, high-value asset protection workflows, and discreet security technologies designed to mitigate Organized Retail Crime (ORC) and preserve the luxury experience.

Mall security surveillance

Specialty Stores & Mall Retailers

Store surveillance solutions, POS and back-office monitoring, intrusion detection, and shrink-reduction tools tailored to diverse retail footprints and multi-store operators.

Employee checking inventory

Distribution Centers & Retail Logistics

Warehouse access control, dock monitoring, perimeter detection, employee safety, and inventory oversight across high-throughput fulfillment and cross-dock operations.

Early detection in every environment.

Mixed-Use, Outdoor Retail & Entertainment Districts

Wide-area surveillance, license plate recognition (LPR), crowd-flow analytics, and access control for large multi-tenant retail districts.

Map pins

Franchise & Multi-Site Portfolio Operators

Standardized designs, centralized monitoring, vendor consolidation, and scalable deployment models that reduce Total Cost of Ownership (TCO) and improve operational consistency.

Complex retail challenges.
Confident, shrink-reducing solutions.

Growing Organized Retail Crime (ORC), shrink, and theft-related loss.
Advanced loss-prevention analytics, store surveillance solutions, and controlled access that help prevent theft and strengthen ORC mitigation efforts.
High customer volumes and constant staff turnover.
Streamlined access governance, identity workflows, and automated monitoring that reduce operational burden and simplify training for security processes.
Multi-store environments with disconnected systems and varied layouts.
Standardized, open-architecture platforms delivering consistent security across regions and retail formats, optimizing Total Cost of Ownership (TCO).
Increasing demand for secure, frictionless shopping experiences.
Cloud-enabled, mobile, and touchless technologies supporting modern retail experiences while protecting brand equity and customer trust.
Loss, productivity impacts, and rising operational costs.
Real-time analytics that monitor activity, identify risks, and optimize workflow to reduce shrink and drive measurable workforce efficiency.

Clear, retail-ready services mapped to measurable loss reduction and brand protection.

Core Systems.

Access Control & Credentialing

Role-based access for stockrooms, cash offices, receiving areas, high-value storage, luxury vaults, and employee entrances, integrated with workforce systems for fast onboarding and turnover.

Enterprise Video Surveillance

High-definition store surveillance solutions across sales floors, fitting rooms (as allowed by law), POS zones, stockrooms, and distribution centers with analytics for shrink, ORC, and customer-flow insights.

Fire & Life Safety

Integrated detection and emergency communication systems designed for retail centers, shopping malls, and high-occupancy environments.
Connected Security Layers.

Perimeter Detection

Monitoring for storefront perimeters, loading docks, mall entry points, and high-value skylight/back-entry access points, addressing organized intrusion risk.

Operational Communications

Mass notification, emergency paging, and real-time communication tools supporting store associates, security teams, and asset-protection personnel.

Loss Prevention & Merchandising Protection Technologies

Smart shelf sensors, RFID and EAS integration, cabinet and showcase access control, POS exception analytics, and merchandise-protection workflows designed to reduce shrink and safeguard high-value goods.
Intelligent Analytics & Mobile Access.

AI Analytics for Risk Detection

Analytics for loitering, concealment behavior, ORC group patterns, slip-and-fall risk, tailgating, and POS anomalies, enhancing both safety and operational visibility.

Mobile Credentials for Associates & Managers

Mobile and role-based access supporting rotating shifts, seasonal hiring, regional managers, and third-party merchandising teams.

Operational Dashboards

Centralized dashboards that integrate video analytics, POS exception data, shrink reports, access events, and system health scaled for multi-store operators.
Specialized Application.

Organized Retail Crime (ORC) Prevention

Integrated analytics, License Plate Recognition (LPR), inter-store intel sharing, and asset-protection workflows that identify threat patterns across regions.

High-Value Merchandise & Luxury Asset Protection

Controlled access, high-definition video, case monitoring, vault protection, and discreet security layers preserving the luxury brand experience.

Retail Parking, Curbside & Omnichannel Operations

Surveillance and access solutions supporting click-and-collect, curbside pickup, delivery flow, and customer mobility.

A service partnership built around your business.

Maintenance Services

  • Preventative maintenance and system health checks.
  • Software support, patching, licensing and upgrades.
  • Corrective maintenance, repairs, and component replacement.
  • Asset lifecycle planning and refresh strategies.

Explore services

Remote Services

  • 24×7 technical help desk and remote system support.
  • Remote diagnostics, configuration changes, and system administration.
  • Proactive system and device health monitoring with event triage.
  • Automated updates, resets, and software-level optimization.
  • Faster resolution, fewer truck rolls, and improved system uptime.

Explore services

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