Integrated security systems for resorts, venues, and the seamless guest experience.
Convergint helps hospitality and entertainment organizations protect guests, staff, assets, and high-traffic environments across hotels, resorts, casinos, stadiums, and large event spaces. We design and deploy integrated solutions, including hotel security systems, venue surveillance, access control, and guest experience technologies, that enhance safety, streamline operations, and support the brand trust essential for exceptional service.
Securing the high-traffic environments that welcome, serve, and entertain millions.
Hospitality and entertainment leaders face unique pressures: balancing visible security with discretion, managing high guest and staff turnover, and mitigating risks like data breaches (PCI DSS, GDPR), theft, and workplace violence. With public-facing spaces, high-volume transactions, and round-the-clock operations, organizations need a trusted systems integrator who understands the complexity of guest environments and delivers scalable, audit-ready systems that protect guest data and maintain brand reputation.
Our hospitality and entertainment expertise includes integrated security for seamless guest flow:
Hotels, Resorts & Conference Centers
Hotel security systems integrating guestroom access, lobby surveillance, elevator control, and emergency communication, built to enhance staff and guest safety without disrupting the guest experience.
Casinos & Gaming Environments
High-resolution gaming floor surveillance, secure cash-handling workflows, analytics-driven fraud detection, and access governance for back-of-house operations and high-value assets.
Stadiums, Arenas & Sports Venues
Crowd analytics, ticketing access control, perimeter detection, emergency communication, and real-time command center visibility across large event environments for public safety and rapid response.
Theme Parks & Large Entertainment Destinations
Park-wide surveillance, ride and attraction monitoring, queue management analytics, and guest safety systems spanning expansive outdoor and indoor environments.
Theaters, Performing Arts & Cultural Venues
Integrated security, controlled access, and event-flow visibility supporting safe, welcoming environments for performances and community gatherings.
Restaurants, Retail & Guest Amenities
Surveillance, intrusion detection, point-of-sale monitoring, and access control that enhance safety and reduce theft risk across dining, shopping, and service areas.
Complex guest safety challenges.
Confident, seamless experience solutions.
Large crowds, public-facing spaces, and rising expectations for guest safety and security.
Integrated access, surveillance, analytics, and communication systems that prevent incidents and strengthen real-time situational awareness for staff and responders.
High-profile events and environments requiring consistent, reliable monitoring to protect brand reputation.
Scalable, venue-wide visibility through centralized security operations platforms that ensure continuous, audit-ready monitoring.
High workforce turnover and variable staffing across shifts and locations.
Identity management and access governance that streamline onboarding, simplify access changes, and reduce operational friction for staff.
Aging systems, disconnected technologies, and multi-property portfolios impacting compliance.
Open-architecture designs and modernization programs that unify systems and reduce Total Cost of Ownership (TCO) across the portfolio.
Growing demand for technologies that enhance both security and the guest experience.
Cloud-enabled, mobile-first solutions that deliver convenience, efficiency, and discreet security to support a premium guest experience.
Clear, hospitality-ready services mapped to seamless guest flow and brand reputation.
Core Systems.
Access Control & Credentialing
Connected Security Layers.
Guest Experience Technology & Smart Venue Solutions
Intelligent Analytics & Mobile Access.
AI Analytics for Risk Detection
Mobile Credentials for Workforce & Contractors
Specialized Application.
Event Security & Crowd Management
Resort & Theme Park Operations
A service partnership built around your business.
Consulting and Advisory.
- ESRM-based assessments and program development.
- System design, architecture, and modernization planning.
- Compliance and regulatory alignment.
- Technology lifecycle and roadmap advisory.
Longterm Maintenance.
- Preventative maintenance and system health checks.
- Software support, patching, and version updates.
- Corrective repairs and component replacement.
- Hardware refresh and lifecycle planning.
Remote Services.
- Technical help desk and remote troubleshooting.
- Remote diagnostics, updates, and system administration.
- Configuration adjustments and software-level support.
- 24×7 response with dispatch handoff when needed.
- Fewer truck rolls, faster resolution, and improved system uptime.
Monitoring Services.
- Alarm monitoring and event triage.
- Device, network, and system health monitoring.
- Compliance and audit-ready reporting.
- Anomaly detection and situational awareness.
- Centralized dashboards and standardized escalation paths.